Product Details Tabs – missing Brand tab for some brands

I am unable to make the “About Brand” tab appear for any brands other than Vortex and I can’t figure out why?

Please see the two images attached.

Is is visible and working for “Vortex” brand – example – https://staging.spasolution.co.uk/product/vortex-eon/

But not for “Fisher” brand – example – https://staging.spasolution.co.uk/product/fisher-2/
or any other brands.

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Hello,

Please send us your admin access so we can investigate this on your website and help you.

Kind Regards

Replied in private content box

To display the brand tab, you need to add content to the Single product tab content field in the attribute terms settings.
You can find it in Products → Attributes → Brand → Edit term.

I checked the brands shown in your screenshots:
– One of them has the Single product tab content field filled in — https://monosnap.ai/file/vbtruamyvLErH53WR471y629PeLVAU

– The other one does not — https://monosnap.ai/file/YtJAwMV4gRcoonV9bxX4Z4G4kUYVeR

Thank you Artem,
I added the content field as you explained and was certain that this was going to fix this, but unfortunately the tab remains empty – very odd.

You have a wrong symbol used in the shortcode. Please correct it with " as shown on the screenshot https://monosnap.ai/file/Nnwx9OYesKoJUNCIRBkSRuyWimmLjl

I have no idea how I managed to do that ! Thank you.

You are always welcome. Feel free to contact us if you have any further questions.

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