Product Featured Image not getting loaded on the Home Page Section

On the Home page, the Featured Image of the product is not getting loaded, the same image is loading fine inside the shop page, If it’s showcased as Most Popular or Best Seller or New arrivals, this section. Few Images are not getting loaded.

The link is mentioned below and screenshot as well.

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Thanks, we will take a look at the possibilities mentioned and get back to you on the issue.

regards

With the above activity, the issue is not resolved. Would you be able to take access and work on the issue ?

Kindly reply with your work timings in IST so that we can be prepared for the downtime.

Hello,

Sorry for the delay.

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

You would better clone and move the site to the staging domain where we can test without influence for the live site.

Best Regards

Staging Access is created and shared. Need quick assistance and solution.

Hello,

I am trying to see the problem and I cannot: https://gyazo.com/44cd00165510f79daebd9e4984c88a1a and https://gyazo.com/7687cc176f4d9a4542a258754445e34e

Please describe the actions step by step to reproduce the issue.

Best Regards

You can see the issue clearly on the video. Why is one of the product image missing to be displayed ? Precisely Google Pixel 5 ? We have very less time to get this to work. Please get us an effective solution.

Guys its getting delayed to get responses and solution. Please update ????/

Hello,

Please update the plugin, the plugins in Appearance > Install plugins. Then update the rest plugins.

If you have any questions please feel free to contact us.

Best Regards

[Author]

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