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Product filter

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • July 15, 2022 at 2:49 am #391178

    FillHK
    Participant

    The product filter doesn’t work.
    When you click on any select -> nothing happens

    July 15, 2022 at 8:10 am #391214

    Artem Temos
    Keymaster

    Hello,

    It looks like some JS files are missing on this page. Could you please temporarily disable optimization plugins and send us your admin access? We will check what is wrong with that page.

    Kind Regards

    July 15, 2022 at 4:56 pm #391314

    FillHK
    Participant

    Done

    July 18, 2022 at 9:58 am #391656

    Artem Temos
    Keymaster

    We still see that CSS and JS files are optimized. Please, disable your optimization plugins temporarily so we can check what is wrong.

    Kind Regards

    July 21, 2022 at 5:36 pm #392662

    FillHK
    Participant

    Any updates? Plugins disabled for 3 days already

    July 21, 2022 at 5:47 pm #392664

    Artem Temos
    Keymaster

    Hello,

    We replied to this topic 3 days ago. We still see that CSS and JS files were optimized so we can’t check the issue properly.

    Kind Regards

    July 21, 2022 at 6:11 pm #392666

    FillHK
    Participant

    All caching plugins have been disabled for 3 days already. Please check it now.
    Thank you.

    July 22, 2022 at 9:09 am #392765

    Artem Temos
    Keymaster

    Here is a screenshot of how we see CSS files at the moment https://gyazo.com/07d18101a044d974522bd426bfffafac
    They are all optimized so we can’t check the issue properly.

    Kind Regards

    July 22, 2022 at 3:56 pm #392899

    FillHK
    Participant

    This is a server configuration, not a website.
    This configuration already a few years and some time ago filter works perfectly.

    July 22, 2022 at 3:57 pm #392900

    Artem Temos
    Keymaster

    We understand, but we are not able to troubleshoot our theme files while we don’t see the original code.

    Kind Regards

    July 22, 2022 at 4:26 pm #392907

    FillHK
    Participant

    Please try now

    July 22, 2022 at 4:48 pm #392917

    Artem Temos
    Keymaster

    It doesn’t work because you blocked Product filters script from being loaded on your website in Theme Settings. Here is a screenshot https://gyazo.com/627eb81b76d820227dbe2612f1a939df

    July 22, 2022 at 4:51 pm #392918

    FillHK
    Participant

    Super.
    Thank you for help!

    July 22, 2022 at 4:53 pm #392920

    Artem Temos
    Keymaster

    You are always welcome! 🙂

    Kind Regards

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Viewing 14 posts - 1 through 14 (of 14 total)

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