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Product filter empty

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  • Author
    Posts
  • #533528

    admin-3038
    Participant

    Hello,

    I’m wondering why the filter plugin show only the price and not the brand anymore?

    And how can I add more filter option (like based on categorie)

    Thanks,
    Best regards,
    David

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    #533608

    Hung Pham
    Keymaster

    Hi admin-3038,

    Try to go to WooCommerce > Status > Tools and click on Regenerate the product attributes lookup table https://take.ms/LGpvf

    Regards,

    #533738

    admin-3038
    Participant

    Hi,

    thanks for the answer, but unfortunatly I still have the issue.

    BR,
    David

    #533876

    Hung Pham
    Keymaster

    Hi admin-3038,

    To assist you in the best possible manner, I kindly ask that you provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

    #535256

    admin-3038
    Participant

    Hi,

    Thanks for the help!

    Best regards,
    David

    #535312

    Hung Pham
    Keymaster

    Hi admin-3038,

    Thanks for details.

    I am regenerating product attributes in WooCommerce -> Status -> Tools and click on “Regenerate the product attributes lookup table”. https://prnt.sc/c8Ol_UoCpD1w

    Let me know the results after process done.

    Regards,

    #535750

    admin-3038
    Participant

    Hi,

    Thanks it’s better, but I still can’t filter by categories ( using checkbox to filter on multi category and basically I want the same with the brand)

    Thnaks,
    BR,
    David

    #536043

    Hung Pham
    Keymaster

    Hi admin-3038,

    You did not add to categories widget to Filters area, please add one more and double check https://prnt.sc/DLM5RpAfDtxw

    Regards,

    #538942

    admin-3038
    Participant

    It work now !!

    We can close this topic thanks.

    #539225

    Hung Pham
    Keymaster

    Hi admin-3038,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

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