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Product filter is too slow and keeps refreshing the page

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #581579

    designmono
    Participant

    Hi,

    We are experiencing some issues with product filtering.

    When a filter (attribute) is selected, it keeps loading for a while (can take around 10sec) and eventually refreshes the page. This happens occasionally – sometimes on the first filter selection, sometimes when clearing all filters or re-selecting a certain filter.

    Could you help us investigate this issue please?

    #581656

    Artem Temos
    Keymaster

    Hello,

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #581953

    designmono
    Participant

    The filter is provided by WoodMart, and it’s inserted inside a product archive layout built with WoodMart (+Elementor). So I guess it’s impossible to test it with other themes 🙂

    #581960

    Artem Temos
    Keymaster

    Our filters are essentially wrappers for WooCommerce filter widgets. To determine if the issue is specific to our theme, you can switch to a default WordPress theme, like TwentyTwenty or WooCommerce Storefront, and test how it works with WooCommerce filters by attributes. This will help us identify if the problem persists with the default theme and is related to the WooCommerce filters themselves.

Viewing 4 posts - 1 through 4 (of 4 total)