Product filters are not working

Hi,

I tried searching products via filters but the filters are not working. I tried deactivating all plugins but still filters are not working. Here is my website covers.my

Please have a look and let me know of you need my website admin access. I will send you .

Thanks

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Hello,

Please deactivate all the third party plugins and provide the admin panel login details of the website.

Best Regards

Hello,

I already did this but still filters are not working and on shop page filters are not showing also. I am sending you the admin panel access.

Thanks

Hello,

All the third party plugins are still activated on your website. Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

Best Regards

I deactivated all third party plugins. you can troubleshoot now.

Hello,

Currently no product filters are not displaying on your website.

Please Go to WooCommerce -> Status -> Tools and regenerate product lookup tables.

Then try re adding the widgets. Then check back.

Best Regards

Hi,

I did the following steps you mentioned and tried re-adding the widgets. But still filters are not working and showing.

Please check and help me to resolve this issue.

Thanks

hi, any updates ?

Hello,

All of the products on your website are simple products but to make the filters work you need to make all the products to variable products then check back.

Best Regards

Hello,

But from starting all the products are simple products not the variable ones then also filters were working. Now why it is not working.

Thanks

in addition, we added it under attributes in which it was working as filters previously

any updates ? its already been 5 days

Hello,

As we see there is no issue with the either price or attributes filters.
So maybe you don’t have products with appropriate attributes assigned to them.

Please provide a product link send that has corresponding attributes assigned to them. At the same time you added attribute filters that don’t have any products assigned to them. To make the filters work you need to assign products to the particular attribute as well.

Best Regards

Hi,

This is the product link https://covers.my/product/darae4-1735-3/
with corresponding attributes assigned to them. Please have a look.

Also, I checked all the products are assigned to their respective attributes. Please find the attached screenshots.

Thanks

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Filters are working now. Thanks

Hello,

We are Glad that your issue has been Resolved.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

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