Product filters not working in mega menu HTML block
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Hello,
I have put a shop filter search into a menu mega block, which will bring up the shop page but returns no results where there are matching products. Once you press filter it takes you to the shop page, if you then use the mega menu filter rather than the filter on the shop page it doesn’t let you select the items.
If you first select the shop page manually then use the filters they do work.
Please use the search fabrics tab when looking into this.
Hello,
Sorry for the delay.
Could you send me access to the admin panel so I can look closer at it?
Looking forward to collaborating with you!
Kind Regards
Admin access to the email noreply@xtemos.com is already set up.
Thanks
James
Hello,
Yep, you are right. Sorry for the delay.
May I disable 3rd party plugins for testing?
Thank you for your time.
Kind Regards
Hello,
I have contacted the developer’s team and they told me that product filters cannot work correctly in the dropdown.
In this case, would be better to remove that filter from the dropdown.
Kind Regards