Product gallery doesn’t load
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Hi
since the recent update I changed the product gallery to see what it would look like vertical which was in the recent update.
I didn’t like it, so I changed it back.
Now the gallery won’t load properly. Chrome and Firefox, both signed in and not.
The product main pic is there and all other pics are below, but then when you click on the arrow, nothing comes up.
I know this was ok before as I link to pages and look at things all the time.
I have tried lots of products and it is the same.
Is this some sort of lazy load problem? Or what is the issue?
Thanks
Amy
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Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance
I have created a staging site and went through the plug ins.
The optimizer for site ground is the culprit.
This is incredibly time consuming, as things were all working fine, then you do an upgrade and then basic things like an optimizer don’t work.
Site ground was recommended by a panel on your site – not an advertisement.
this is not the first time there has been a clash – and it seems to occur after your updates
Can you do anything to resolve this?
Hello,
In this case, please, send us your admin access so we can switch this particular plugin on and off and check how it affects this functionality.
Kind Regards
.
