Product gallery images not showing

Hello,

Is there a reason why my product gallery images are not showing?

I checked all plugins but found no problem. please help me.

Hello,

Thank you for reaching out to us!

Be sure that you don’t have disabled thumbnails for the product gallery in Theme Settings -> Single product -> Images -> Thumbnails position.

https://prnt.sc/uUDkpll4rQyc

In the meantime, feel free to ask me any questions you may have.

Kind Regards

Hi Luke

Thanks for your reply.

There has been set， but it still doesn’t show

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Hello,

In this case, please disable all plugins that are not related to the theme and provide login access for your site’s WordPress admin panel.

I look forward to hearing from you.

Kind Regards

Hi,

Thanks for your patience, I did what you said, but it still doesn\’t show.
How do I provide login access to my site\’s WordPress admin panel?

Best regards

Hello,

Just send us your admin access to the private area (that is below the message area).

https://prnt.sc/xzYAO2ZlA4B0

I look forward to hearing from you.

Kind Regards

Hello Luke,

Well noted, please check.

Waiting for your reply.

Thanks a lot

Hello,

The issue with the thumbnails appeared when the “SiteGround Optimizer” and “SiteGround Central” plugins are enabled, after disabling them the product gallery works well.

https://prnt.sc/mPFWWr9fc-rG

If there’s anything else we can do, please get in touch.

Kind Regards

Hello Luke,

Thank you very much for your help!
The problem has been solved, everything is perfect.

Thanks & regards

Hello,

We will appreciate it if you can refer your friends or family members to become a part of our Xtemos family.

In case you need any additional help, I’d be more than happy to assist you.

Kind Regards

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