product gallery issue for variable products

Hello,
After the latest WP updates, possibly after an Elementor update, I’ve encountered an issue with the product gallery for variable products.

The carousel used for the product gallery ( 1st product gallery) is now displayed vertically instead of horizontally. The gallery works correctly for simple products, so the issue seems to affect only variable products.
You can see the issue here https://www.powerlab.com.pl/produkt/magazyn-energii-power-lab-15-16kwh-51-2v-lv-ip65/
The second gallery works correctly, and the galleries on non-variable products also work correctly. So please pay particular attention to the first gallery of the variable product.

Could you please help me identify the cause and find a solution to fix the gallery display?

Thank you!

Hello,

Could you please provide us with FTP access so our team can investigate the issue directly?

Also, please confirm whether we have your permission to temporarily disable third-party plugins during testing, if necessary. This will help us determine whether the issue is caused by a plugin conflict.

Best Regards.

Hello,
I added FTP access in private content.
Of cause, you can temporarily disable third-party plugins if it’s necessary.

Best regards, Irina.

Hello,

We have fixed this issue on your website. We will also add support for the variation gallery in the next update.

Please check your site now after removing the browser cache.

Best Regards.

The gallery works perfectly now. Thanks for your help! 😊

Hello,

You’re Most Welcome!

Feel free to write back anytime. If you need further assistance, we are always here to help you.

If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme:
https://www.trustpilot.com/review/xtemos.com

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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