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Product Grid not showing correct number of products

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  • #433796

    mjwilson
    Participant

    We have Woodmart on 4 different websites, with each website started with different sample layouts. Two of the websites are fine, but two don’t show the count of the Product Grids correctly on desktop (one site is a duplicate of the other.)

    We chose to have 16 products show, and it only shows 15 per page. We tried changing it to show 20 products, then it only shows 19! Changing the count in the admin area doesn’t seem to help with this issue. This happens when just choosing one category, or when doing a search for products. It always shows one “short” of what it should be showing.

    While this isn’t a critical issue, it is annoying! Is there any way to fix this?

    I’ll upload a screenshot so you can see what I mean.

    #433797

    mjwilson
    Participant

    Screenshot attached

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    #433860

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #433969

    mjwilson
    Participant

    All of a sudden, the problem doesn’t exist anymore! Don’t know what changed, because this has been going on for a long time.

    The second site isn’t live yet, so I will open a new ticket if the problem still occurs when that site goes live.

    Thanks.

    #434073

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 5 posts - 1 through 5 (of 5 total)

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