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product grid swatch displays
- This topic has 9 replies, 3 voices, and was last updated 1 week ago by
Luke Nielsen.
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February 19, 2025 at 6:53 pm #639460
margiteermaParticipantHello!
I have different products that have multiple variations. For some products the swatches show in the product archive and for others they dont. Could you help me why some products have that problem even though the settings are the same.
I can give you an example also. I added it as the website link. I will provide you with the login credentials also.
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You must be logged in to view attached files.February 20, 2025 at 10:47 am #639575
Luke NielsenKeymasterHello,
First, I have enabled this option – https://prnt.sc/H_O4iSS8j90p then for those swatches that have the image defined for the variation, you need to enable the Text Swatch option – https://prnt.sc/gU4PHxEEUxpG
Then those images will appear – https://prnt.sc/5GgXCg6zZUbB
Kind Regards
February 21, 2025 at 2:54 pm #639943
margiteermaParticipantOkei, that is good to know! But I feel like we maybe misunderstood each other.
I meant, as in the pictures I sent, some of the product have the color swatches showing, but the on the second screenshot, as you can see it has the swatches, but on the product archive it does not show those color options. What might be the reason behind that?For example in the URL I added. Pesukastiga voodi “Genesis” is showing the two swatches, and the Pesukastiga voodi “Liisa” should show the same, but is not. I will add the screenshots aswell.
Hopefully that makes sense. There’s an anomaly, one product shows the little color circle and other does not, although the both should have the option in product archive.
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You must be logged in to view attached files.February 21, 2025 at 4:34 pm #639974
Luke NielsenKeymasterHello,
Okay, I see. May I disable 3rd party plugins for testing?
Looking forward to collaborating with you!
Kind Regards
February 21, 2025 at 4:38 pm #639978
margiteermaParticipantHello,
As this is a live site, I would rather create the similar situation on a develop site.
I will post the correct info of the develop site for you.February 24, 2025 at 10:34 am #640327
Luke NielsenKeymasterHello,
Okay, I will wait for your response.
Thank you for your time.
Kind Regards
March 11, 2025 at 2:35 pm #644790
margiteermaParticipantHey!
Here are the login credentials. Sorry for the wait.
March 11, 2025 at 3:06 pm #644799
Artem TemosKeymasterPlease send us your staging website URL as well.
March 21, 2025 at 3:43 pm #647931
margiteermaParticipantHey!
Here is the URL.March 21, 2025 at 6:12 pm #647995
Luke NielsenKeymasterHello,
I don’t see such an issue on the staging site, if you see it, please send me a link to such products.
I await your response.
Kind Regards
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Tagged: product archive swatches
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