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Product group

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #565915

    iamfahrig
    Participant

    Hello, I list products on facebook and google via xml, I upload the products as a single product and match them as Linked Variations, I do not match them as variations. My problem is that I cannot match the item_group_id of the products I match, I need support in this regard, I forward the xml creation codes I use, thanks in advance.

    https://developers.facebook.com/docs/marketing-api/catalog/guides/product-variants
    https://support.google.com/merchants/answer/6324507?hl=en

    #566371

    Hung Pham
    Keymaster

    Hi iamfahrig,

    Thanks for reaching to us and appreciate your patience.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards,

    #566401

    iamfahrig
    Participant

    Hello, I think you do not understand the topic, could you read the topic again.

    #566595

    Hung Pham
    Keymaster

    Hi iamfahrig,

    Thanks for your patience.

    I understood your topic, I kindly recommend you to test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront. This will help us determine whether the issue stems from our theme or elsewhere.

    Regards,

    #566705

    iamfahrig
    Participant

    When I match a product on Linked Variations, I need the product group ID information that indicates which product is matched with what. I need to determine which product is matched with which color on Google.

    https://support.google.com/merchants/answer/6324507?hl=en#zippy=%2Celectronics%2Cshoes%2Capparel-products%2Cgeneral-examples

    #567041

    Hung Pham
    Keymaster

    Hi iamfahrig,

    The video is for a product variation, and does not work with the linked product, and unfortunately it is not possible to fix it.

    Regards,

    #567045

    Hung Pham
    Keymaster

    Hi iamfahrig,

    You can create a ticket here: https://woodmart.canny.io/feature-requests so our developers will consider such a feature.

    Regards,

    #567173

    iamfahrig
    Participant

    I have created a record in the area you mentioned, you can close the issue here.

    #567379

    Hung Pham
    Keymaster

    Hi iamfahrig,

    Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

Viewing 9 posts - 1 through 9 (of 9 total)

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