product hierarchy not working

Hi there!

i have problems with the product hierarchy in the sidebar at the shop page.

I have some 1st lever categories they are displayed, but the second and third level not..

See the pictures attached..

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Hello,

Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

Best Regards

Hi there,

i have checked it withh the back up and the storefront the issue is still there…

KR

sorry i have forget to say on mobile device everything works fine just on the desktop version nothing…

kr….

Hello,

It means that our theme does not influence the issue and we do not have any options to change that. If you have any questions please feel free to contact us.

Best Regards

Hi there,

i have tested the widget.. every thing works fine in the wordpress customizer as you can see.. but in live it doesn’t works.. just in the responsive view..there is everything fine..

KR Dzenis

Hello,

If you see the same on the Storefront it means our theme does not influence that and we cannot correct that.

Best Regards

This Topic can be closed.

You are welcome! We are here to help.

Wish you a wonderful day!

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