Product Hover Effect Issue Intermittent

Please outline how attached issue is fixed?

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[Artem Temos]

Hello,

Try to add the following PHP code snippet to the child theme functions.php file to fix this

add_action(
	'wp',
	function () {
		if ( ! function_exists( 'YoastSEO' ) ) {
			return;
		}

		remove_filter( 'category_description', [ YoastSEO()->classes->get( Yoast\WP\SEO\Integrations\Front_End\Category_Term_Description::class ), 'add_shortcode_support' ] );
		remove_filter( 'term_description', [ YoastSEO()->classes->get( Yoast\WP\SEO\Integrations\Front_End\Category_Term_Description::class ), 'add_shortcode_support' ] );
	}
);

Kind Regards

• This reply was modified 2 years, 10 months ago by Artem Temos.

Sorry, why are we adding this? It looks to be a bug in your theme. Why are you not fixing? We are using Yoast SEO latest version. It is one of the most popular WordPress plugins and all themes should be compatible with it in every aspect.

Yes, it is a bug in our theme that is going to be fixed in our next theme update.

When will the update be released? Generally as a company, we don’t patch any client sites because it is difficult to track for 150+ sites…….

See attachments.

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One regular license allows you to use our theme for a single project only. You can’t use it for 150+ websites.
Anyway, you can either apply the fix or wait for the next update.

Our header has only 3 rows. This example shows an extra section on the page, not in the header.

We are only using this license on one site, why are you referencing it on multiple sites? I’m outlining our agency patch policy……..

Can you try hard to actually answer the question…. when will the update be released??

We actually reported it on the 6th of December to you – https://xtemos.com/forums/topic/add-to-cart-hover-function-not-loading-properly/

I’m exceptionally worried about your poor responses and support in general.

This forum is not fit for purpose, there is no email notifications triggered on updates when you reply. So we have to just login randomly to see if you have replied….

On the trust bar query, it is to be in the header!!! Not body….. Looking at the example site again – https://www.northwestguitars.co.uk/acoustic-pickups/ It is on every page.

Are you telling me there is no way with your theme, to make 4 rows in a header??

Hello,

Our next theme update will be released in a few weeks.

As for the header, our theme has only 3 rows. Your example is built with a different theme, not with WoodMart.

Feel free to contact us if you have any further questions.

Kind Regards

Your “support” forum is still not sending notifications. So we have no idea when you have replied to a message……

Is your new version with the fix now released? Can you provide your changelog please?

Are you saying there is no way to create a 4th row with your theme? It’s just a static block to appear on all pages…..

We have fixed our email notifications problem. Please, verify if you got this email or not. Check your “Spam” folder as well.

Yes, received in spam folder. Marked as safe sender now.

Can you respond to other queries from today please?

Could you please clarify what queries are still need to be resolved so we can help you?

Is your new version with the fix now released? Can you provide your changelog please?

Are you saying there is no way to create a 4th row with your theme? It’s just a static block to appear on all pages…..

Our next update will be released in a week or two. The changelog will be available soon.
You can join our beta test if you want here https://xtemos.com/forums/topic/woodmart-6-3-beta-test-join-and-get-3-extra-months-of-the-support-period/

Yes, you can create an HTML block and put it after the header. Or you can customize the header.php file in your child theme.

Ok, to clarify, the issue we reported over 2 weeks ago is still present in the latest version of your theme?

Aware of how to edit using header.php file, but wanted to edit in theme, as rest of header is controlled by your theme. Seems limitation to have only up to 3 rows in honesty and probably should be reviewed to leave open to 4 or 5 or more rows if desired.

Hello,

This bug is already fixed in our 6.3 beta version that you can test here https://xtemos.com/forums/topic/woodmart-6-3-beta-test-join-and-get-3-extra-months-of-the-support-period/page/3/#post-357254

Kind Regards

[Author]

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