Product Image Disappears on Variation Select + productImagesGallery JS Error

Hello Xtemos Support Team,

I am experiencing a critical issue on my WoodMart website related to the product gallery and variation selection. My product image disappears whenever I select a variation (Size). This issue started recently — previously it worked fine.

After checking the browser console, I found this error:

Uncaught TypeError: Cannot read properties of null (reading ‘getAttribute’)
at productImagesGallery.min.js

This error originates from the WoodMart script productImagesGallery.min.js, and it prevents the gallery from updating or restoring properly. Because of this, WooCommerce’s variation handler tries to update the gallery, fails, and the main image becomes blank.

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

I have just tested the product page but didn’t notice any issues with the product gallery. Here is a screenshot https://gyazo.com/bb92a74b799fa1364e215e669d420370

Could you please clarify how to reproduce the issue?

Kind Regards
XTemos Studio

I have deactivate that plugin so its working fine but i want to install the plugin and its a must need for me so if i install then the js error is coming from theme its conflicting so need your assistance here.Let me know if you need anything from my side.

Thanks

Hello,

Could you please clarify which plugin you havea problem with? Also, please activate it on your website so we can see the issue.

Kind Regards

Hello

Ok its YITH Plugin I have added the screenshot you can check. Now i have activated this plugin so you check the issue by selecting the variation and in console also a error is showing. Please check https://growthwithharish.in/product/dtf-supplies/.

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Could you please provide us with your admin access so we can troubleshoot this?

Kind Regards

Thanks for your time and attention to my query. That plugin support team fixed this.

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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