Product image does not change

Hello, when I want to enlarge the images in the product, the main image appears, the theme and plugins are up to date, the video about the error is attached.

https://youtu.be/NniM2Iixr7k

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

Hello, only default plugins are active now. The problem persists.

I share login information

Hello,

You can fix it by applying patch # 528948. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

Kind Regards

Thank you for your quick response. Should I activate the plugins I made inactive before applying the patch?

Sure, you can activate them back now.

thank you, the problem has been solved. I wish you good work. Best regards

You are always welcome. Feel free to contact us if you have any further questions.

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