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Product Image Not Showing on Some Browser

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  • #274435

    eleanorlhm
    Participant

    Hello,

    After setting up the whole website, I found out some product images are not showing on Shop Page when using Google Chrome, but it is showing when browsing using Microsoft Edge.

    I have tried removed the products and images from the website and created new ones. The same problem still persist only for those 2 products while others products have no issue.

    Kindly refer attached images. Appreciate your help as soon as possible.

    Thank you.

    Regards,
    Eleanor

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    #274451

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)