Product images not appearing on pages navigated after initial product list page.
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Noticing that product images are not appearing as I page through a category of products. The 1st page appears fine, navigate to the 2nd page, everything renders but the product images. A refresh, the image appear.
Tried 3 browsers, incognito mode and cleared cache too.
Help appreciated.
Updated video to be smaller size wise.
Trying again to lower the size of the video.
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Some additional testing. Changing the number of images from 9 / 12 /18 etc.. also shows no more images, it looses all the images.
I’ve used the Health Check plugin to go in to trouble shooting mode. 1 by 1 I activated the Woodmart Theme, Wood Core and slowly other plugins until I found the culprit, JetPack.
Speaking with WordPress support Jetpack is on by default and can’t be removed / deactivated, they did however help identify that the Lazy Images module was the specific culprit and disabled this – https://jetpack.com/support/lazy-images/
This may help others or the Theme team to be able to handle this or report to JetPack.
Thanks.
Hello,
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
Thanks Elise. It’s actually all working now. I identified that when the JetPack Lazy Loading module is switched on (it’s off by default) there is a conflict with the Woodmart Theme somewhere and the images don’t load on navigation change (ie. page to page) and product list changes (ie. 9 / 16 / …).
Note that Jetpack is not removable, however the Lazy Loading is configurable so you may have not tested this with the theme.
You might want to look at this in your development/test environments.
Thanks, Stuart
Hello,
Most likely Lazy loading of the plugin is not compatible with our Lazy loading.
If you have any questions please feel free to contact us.
Best Regards
.
