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Product label on mobile at scroll down move up and down

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
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  • #426992

    4putrat
    Participant

    Hi,

    in desktop version product label on sale when scroll the page up and down is ok, but in mobile version its going up and down (I’m trying in iPhone),

    please help to fix it,

    best regards,

    #427043

    Luke Nielsen
    Keymaster

    Hello,

    On your current website I don’t see any labels on products, could you please send me some screenshots of where I can see that issue?

    https://gyazo.com/fa6e88eb4482c991e75fe747bb81de49

    I look forward to hearing from you.

    Kind Regards

    #427075

    4putrat
    Participant

    Hi,

    here you can see on iPhone and opera browser

    best regards

    #427076

    4putrat
    Participant

    Hi,

    the video attached

    best regards

    Attachments:
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    #427110

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Please switch to the parent theme if you use the child.

    After that, check the issue again, if the issue still persists, please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back. Also, please provide the access to the admin dashboard.

    Kind Regards

    #427119

    4putrat
    Participant

    Hi,

    the same after doing the all of request,

    Best regards

    #427312

    Luke Nielsen
    Keymaster

    Hello,

    Most likely, the issue appears due to the customization of the labels so please remove your custom code for them and recheck the issue.

    https://prnt.sc/mZkUVZ-4hWsH

    Please let me know if you have any further questions in the meantime.

    Kind Regards

    #427345

    4putrat
    Participant

    Hi,

    but i need in right side the label discount, what can i do?

    best regards

    #427395

    Luke Nielsen
    Keymaster

    Hello,

    Try to set the “absolute” value for the “position” property and the “important” should be lowercase also with the space from the value.

    https://monosnap.com/file/cK7UqKRHL04YQEtXQKWKZpYReOXef9

    https://prnt.sc/1qUihbhaCply

    And try to set the font size in pixels. Then check the issue again.

    Kind Regards

    #427426

    4putrat
    Participant

    Hi,

    i have try the solution that you give but with the position: absolute its disperse from products,

    pls help with this issue because is very important to have in right side

    best regards,

    #427430

    Luke Nielsen
    Keymaster

    Hello,

    Ok, in this case, try to use the below code which help you to show them from the right side. Paste it into the “Global Custom CSS” area.

    .product-grid-item .product-labels {
        right: 0;
        left: auto;
    }

    In the meantime, feel free to ask me any questions you may have.

    Kind Regards

    #427572

    4putrat
    Participant

    Hi,

    its work, thank you so much.

    best regards

    #427588

    Luke Nielsen
    Keymaster

    You are welcome!

    Always remember that you can reach out to us with any questions you may have.

    We wish you a splendid day!

    Kind Regards

Viewing 13 posts - 1 through 13 (of 13 total)

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