Product Label With Image Showing Main Product Photo

Hello,

I’ve got an issue where the product label with image option is showing the main product photo as a thumbnail even though I didn’t assign a product label to this product

Please see below link.

Hi wnuuwin,

Thanks for reaching to us.

Navigate to Products > Attributes, edit attribute and disable “Show attribute label on products” option https://prnt.sc/L3CIPB6E4yy6

Regards,

Hello,

I’m still using the show attribute label so i won’t be disabling them.

The issue is that the products without a label assigned shows a thumbnail image like the one i showed you.

Hi wnuuwin,

Please provide me with temporary wp-admin access into Private Content, I will debug that issue.

Regards,

Hello Hung,

If I am to give you access, you do not have permission to deactivate any plugins. Last time one of your colleagues had admin access and deactivated the site changed the permalink structure then just left it like that which is unacceptable, this is a live e-commerce site.

Hi wnuuwin,

I won’t deactivate plugins, just check the settings.

Regards,

Details provided. Thank you!

Hi wnuuwin,

Thanks for sharing details.

wp-admin credential is incorrect, please check again. https://prnt.sc/Me_np31y_W2_

Regards,

[wnuuwin]

Here’s the details I can confirm it works

• This reply was modified 2 months, 3 weeks ago by wnuuwin. Reason: extra info

Hi wnuuwin,

Thanks for sharing details.

I tested staging site and couldn’t find same products as main site. I checked other products and saw that the Show attribute label on products option enabled https://prnt.sc/-1m44aB9bPMY

Please disable it and product labels will not showing.

Regards,

Hello Hung,

I’m still using the attribute label so i won’t be disabling them.

I want to display the label but the problem is it doesn’t show the label, it shows the thumbnail of the product image.

Please check my screenshot below.

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Hi wnuuwin,

Please remove Image swatch and enable Text swatch https://prnt.sc/34ES4FhtwSju

Regards,

Hi Hung,

I don’t think you’re undestanding me. I still need to use the image swatch. I just can’t have it displaying the product thumbnail when a variation is selected

You’re basically telling me to remove the image swatch when I told you several times I need to keep it. However it is buggy, it displays a thumbnail even when I assign it an image swatch do you understand. You’re not giving me fixes you’re basically telling me to stop using the image swatch.

Hi wnuuwin,

Provide me with the mockup of the styles that you try to achieve and we’ll send proper instructions.

Thanks for your patience.

Regards,

Hi,

Please check the screenshot,

Hi wnuuwin,

I didn’t see the screenshot. Please use https://prnt.sc/ to capture screenshot and generate links.

Regards,

Here it is

Sorry Here it is

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Hi wnuuwin,

Thanks for details.

It caused by Swatchly Pro - Variation Swatches for WooCommerce Products plugin, I disabled it and variations disappeared.

Navigate to Theme Settings > Shop > Variable Products and select attributes you want to display in product grid via Grid swatch attribute to display option https://prnt.sc/OP7iNF3mxUs6

I tested on my end and it worked well https://prnt.sc/t9BXNEbPYV8W

For default attributes, such as: SKU, Brands, Categories then you can enable / disable in Theme Settings > Product archive > Products styles https://prnt.sc/lgT-j3aiimC4

Regards,

Thanks Hung,

My concern is the image swatch is now showing under the variation swatch. Is there a setting i can use to disable that?

[Hung Pham]

Hi wnuuwin,

For Promo label, you don’t need to use it as Used for variations, just showing on product only.

https://prnt.sc/I1YtxKt73h3v https://prnt.sc/2BdETaICenFE

Regards,

• This reply was modified 2 months, 2 weeks ago by Hung Pham.

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