Product Layout Mess and Critical Error on the site

Team, have you deactivated the plugins on our website? If so, how long do you plan to keep it deactivated?

It’s a live site with peak traffic volume time, kind of bad time for carrying out testing work.

Hi marcopolo,

Please apply the 673726 patch in WoodMart > Patcher. Then recheck the issue and let us know.

Regards,
Hung PD

The issue still exist even after patch application.

https://go.screenpal.com/u/k9ok/product-picture-issue

Hi marcopolo,

The problem is that JS file is cached, so the changes made by the patch on the site haven’t been applied. You need to clear the cache for the files and check again.

Best Regards,
Hung PD

I have already created cache multiple times but the issue remains. The video I shared was on incognito and uncached verison.

If you could tell me the file, I can exclude it from being cached with Rocket WP.

Hi marcopolo,

I kindly recommend you to purge the cache of CDN, disable CloudFlare CDN temporarily and double check the issue.

Kind Regards,
Hung PD

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