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Product layout not showing on some products

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  • Author
    Posts
  • #496002

    niek
    Participant

    Hello,

    We created the page for our products using the Layout builder. But for some reason even though they should also be included, not all product pages are converted to the layout. Please view the attached screenshot for reference.

    Could you tell us how we can solve this issue?

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    #496022

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #497217

    niek
    Participant

    Hello,

    Please find the below login information.

    #497380

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Thank you in advance.

    Kind Regards

    #497386

    niek
    Participant

    Hello,

    You are free to do testing for this domain.

    #497718

    Luke Nielsen
    Keymaster

    Hello,

    Please remove the duplicated content from here: https://prnt.sc/wiooTUnAlGJk , because it could cause the issue.

    Then clear the cache and recheck the issue.

    Kind Regards

    #497923

    niek
    Participant

    Hello,

    The duplicated items have been removed, but the problem still persists.

    #498263

    Luke Nielsen
    Keymaster

    Hello,

    You have not closed the <strong> tag: https://monosnap.com/file/33ZyTzZN5MqUI2MDI5jkGS4kG2kgK4 , therefore due to this the grid is not working properly.

    So you need to find it and close it, then the issue should disappear.

    Kind Regards

    #499275

    niek
    Participant

    Hello,

    Thank you, this indeed solved the issue :).

    #499294

    Luke Nielsen
    Keymaster

    Hello,

    In case you need any additional help, I’d be more than happy to assist you.

    Have a good day!

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)

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