Product list not display correctly after update to new version

Hi,

After the theme update to the new version, my website product listing seems not work.

Attached is the sample of the layout on the homepage for the product listing design.

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Hello,

Could you please disable all plugins that are not related to our theme so we can check it?

Thank you in advance

Hi,

Sorry, we can’t stop all the plugins as the website running. Like: Dokan, Dokan Pro, Head, Footer and Post Injections, Rename wp-login, Show User Registration Date, WooCommerce Loyalty Points and Rewards and so on.

The layout is running fine before we update the theme, it just happened after update the theme and there is no other update for the plugins.

Hello,

OK, you can keep these plugins. But disable all caching and optimizations plugins. And switch to the parent theme if you have any customizations in the child theme.

Kind Regards

H,

We have switch to parent theme and it looks fine now. So which means we can’t use any Child theme anymore?

Hello,

It means that you have some custom code created for 5.3.6 version. You need to revise your code and make sure that it is compatible with our 6.0 version.

Kind Regards

Hi,

Thank you for the anwser.

You are welcome. Feel free to contact us if you have any additional questions.

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