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Product name invisible

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #514152

    Favori
    Participant

    Hello,

    Could you tell me please, how to make product name permanently visible?

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    #514165

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary admin access to the website to take a better look at the issue there.

    Thank you in advance.

    Kind Regards

    #514191

    Favori
    Participant

    Sure

    • This reply was modified 1 year ago by Favori.
    #514194

    Favori
    Participant

    Please, find it bellow

    #514198

    Luke Nielsen
    Keymaster

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back, however, You would better make the full backup of your site.

    Kind Regards

    #514203

    Favori
    Participant

    I confirm the permission for plugins deactivation, and switching to the parent/default theme.
    Now it looks very strange…

    • This reply was modified 1 year ago by Favori.
    • This reply was modified 1 year ago by Favori.
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    #514239

    Luke Nielsen
    Keymaster

    Hello,

    1. The issue with the titles comes from the Advanced typography (Theme Settings -> Typography -> Advanced): https://take.ms/6ty29 , that “Rule” has the white color for the titles, so you can change the color or move that rule, then clear the cache and recheck the issue.

    2. The issue from the attached image related to the changed Page builder, I mean that you have imported content with the WPB builder enabled and then you changed to Elementor, as a result, you have such a view. I suggest you remove content(https://take.ms/H2A5r) and reimport content with the Elementor enabled.

    Kind Regards

    #514247

    Favori
    Participant

    Hello,

    1. Thank you for helping me with this issue
    2. I dont understand, till 13 pm everything was ok, and after my site bacame like at the photo and if I will remove the content I will loose all my work! Are you sure that the WPB builde cause the problem, because only Elementor was enabled.

    #514258

    Favori
    Participant

    Sory, I did everything with WPB builder and Elementor was disabled. Why cant I continue to work with WPB builder ? How can I return to the morning version of my site?

    #514272

    Luke Nielsen
    Keymaster

    Hello,

    Just navigate to Dashboard -> Plugins and enable the WPB builder, then disable the Elementor, clear the cache and recheck the issue.

    Kind Regards

    #514284

    Favori
    Participant

    Thanks a lot for your help!!!

    #514445

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! In case you need any additional help, Iā€™d be more than happy to assist you.

    Wish you all the best.

    Kind Regards

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