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product number

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  • #178215

    moonloveact
    Participant

    i start to read your document.

    but from first, i met some obstacle….

    as you can see, although i change the number of product, it was not changed like your tutorial video.

    https://imgur.com/NGZ0kwB

    what is a problem?

    i just followed your teaching in tutorial video.

    #178218

    moonloveact
    Participant

    https://imgur.com/kbJzAOX

    and i upload an addtional video.

    #178277

    Hello,

    I watched the videos you attached. Please deactivate all the third party plugins, activate parent theme, clear browser cache and check back. If the problem continues then please provide with admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    #178288

    moonloveact
    Participant

    1.excuse me? anyway, what is the parent?

    i just followed your “https://xtemos.com/docs/woodmart/installation-process/” video. i dont’s know parent….

    did i install rightly? https://imgur.com/GIYbLNk
    after seeing the screenshot above, please let me know which is parent?(left? right?)

    2.and i didn’t installed other plugin. althougt i did many try it was not cured.
    so i made the page like this. and it work very well. did I rightly fix it?
    https://imgur.com/HpDulS6

    #178351

    Hello,

    1)I saw the screenshot you attached. You are in the wrong place. Please Go to Appearance >> Themes >> Activate WoodMart Theme if the WoodMart-child is activated.

    2) Then Go to Plugins >> Deactivate all the plugins that aren’t related to the theme.

    Then clear the browser cache and check back.

    If the problem continues then provide with admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    #178372

    moonloveact
    Participant

    truly speaking, i don’t know why i was wrong. i am in a panic.
    i continually saw your “https://xtemos.com/docs/woodmart/installation-process/” again and again.
    but i still don’t know which part i missed.
    your video above never explained about “Appearance >> Themes >> Activate WoodMart Theme”.

    so, Please give me the recovered videotape me on which part I was wrong. i gave you my login information.

    #178386

    moonloveact
    Participant

    .

    #178431

    moonloveact
    Participant

    and i have a more question.

    you said ->

    1)I saw the screenshot you attached. You are in the wrong place. Please Go to Appearance >> Themes >> Activate WoodMart Theme if the WoodMart-child is activated.

    i just followed your document perfectly.: https://xtemos.com/docs/woodmart/
    is it a right document?….and Please make sure I installed the theme correctly.(fornoble.com)
    i am just a novice of wordpress.
    so i don’t know anything if the document do not tell me like “1)” above.

    or i think it is a not a document of the theme i installed because there is no explanation about 1).

    please give me a reply to my two-question above.
    really really thanks.

    #178438

    moonloveact
    Participant

    i reinstalled at woodmart dashboard.
    and it works now.
    I don’t know why this homepage has returned to normal status.
    anyway now it work…..
    thanks….

    #178451

    Hello,

    We are Glad that you resolved the issue by yourself. You are Great!

    Sometimes it’s a cache issue that’s why it was not working well for you.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 10 posts - 1 through 10 (of 10 total)

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