Product Page Filters not showing

This topic has 7 replies, 2 voices, and was last updated 7 years, 5 months ago by Artem Temos.

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July 10, 2017 at 4:25 pm #16177

micahkid
Participant

I’m not able to see the filters on the sidebar on my Products page even though I have them enabled.

I searched for an answer to this question and found this but have not been able to solve the issue myself.

July 10, 2017 at 5:37 pm #16179

Artem Temos
Keymaster

Hi,

Be sure that you have enabled the sidebar for the shop page in Theme Settings -> Shop.

Regards

July 10, 2017 at 5:56 pm #16180

micahkid
Participant

Hi,

Be sure that you have enabled the sidebar for the shop page in Theme Settings -> Shop.

Regards

Please see attachments. As far as I’m aware, everything is correctly set up. I don’t have any caching plugins running. The filters were displaying at some point, so I’m not sure what setting changed since originally setting up the shop.

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July 10, 2017 at 7:16 pm #16184

Artem Temos
Keymaster

Please, provide us your admin access so we can check it.

July 10, 2017 at 8:38 pm #16186

micahkid
Participant

Please see hidden content

July 11, 2017 at 6:15 am #16191

Artem Temos
Keymaster

You have disabled the sidebar for the “Products” page https://gyazo.com/ef2f40f53c182117ab832ea20e3f1413

July 11, 2017 at 12:40 pm #16211

micahkid
Participant

You have disabled the sidebar for the “Products” page https://gyazo.com/ef2f40f53c182117ab832ea20e3f1413

Thank you for fixing that!

July 11, 2017 at 12:47 pm #16212

Artem Temos
Keymaster

You are welcome!
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