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Product Page Filters not showing

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • July 10, 2017 at 4:25 pm #16177

    micahkid
    Participant

    I’m not able to see the filters on the sidebar on my Products page even though I have them enabled.

    I searched for an answer to this question and found this but have not been able to solve the issue myself.

    July 10, 2017 at 5:37 pm #16179

    Artem Temos
    Keymaster

    Hi,

    Be sure that you have enabled the sidebar for the shop page in Theme Settings -> Shop.

    Regards

    July 10, 2017 at 5:56 pm #16180

    micahkid
    Participant

    Hi,

    Be sure that you have enabled the sidebar for the shop page in Theme Settings -> Shop.

    Regards

    Please see attachments. As far as I’m aware, everything is correctly set up. I don’t have any caching plugins running. The filters were displaying at some point, so I’m not sure what setting changed since originally setting up the shop.

    Attachments:
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    July 10, 2017 at 7:16 pm #16184

    Artem Temos
    Keymaster

    Please, provide us your admin access so we can check it.

    July 10, 2017 at 8:38 pm #16186

    micahkid
    Participant

    Please see hidden content

    July 11, 2017 at 6:15 am #16191

    Artem Temos
    Keymaster

    You have disabled the sidebar for the “Products” page https://gyazo.com/ef2f40f53c182117ab832ea20e3f1413

    July 11, 2017 at 12:40 pm #16211

    micahkid
    Participant

    You have disabled the sidebar for the “Products” page https://gyazo.com/ef2f40f53c182117ab832ea20e3f1413

    Thank you for fixing that!

    July 11, 2017 at 12:47 pm #16212

    Artem Temos
    Keymaster

    You are welcome!

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