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Product page image gallery issue for mobile only

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #294944

    brandcatmedia
    Participant

    Hello Team,

    wHen we check any of my product page on mobile then I can see 2 images coming one below the another, where as on desktop it is working fine.
    please check why this is happening. this is happening after my recent update of the theme.

    #294990

    Hello,

    Please deactivate all the third party plugins, activate the parent theme then clear cache and check back.

    If the Problem continues then leave all the third party plugins deactivated and provide with the admin panel login details of the website then we will troubleshoot with the theme plugins.

    Regards.
    Xtemos Studios

    #295439

    brandcatmedia
    Participant

    Hello,

    The website is live and daily are many visitor who buy from the website, so I can diactivate any plugin and then send you to check. Can you please check at your end attached is the login details.

    #295507

    Hello,

    Sorry but it is necessary for you to deactivate all the third party plugins because we only troubleshoot with the theme plugins.

    Please deactivate all the third party plugins when you can and tell me then we will troubleshoot with the theme plugins.

    Regards.
    Xtemos Studios

Viewing 4 posts - 1 through 4 (of 4 total)