Home Forums Basel support forum Product Page Not Showing Additional Images

Product Page Not Showing Additional Images

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #544469

    rubberdragon
    Participant

    Following WooCommerce update, our Product Page has changed, it’s no longer showing the additional images from the Product Gallery. The main image, but not the additional images like they were showing before. Any idea what it could be?
    in Theme Settings > Product Page, when you switch to Product page design > Images Scroll, then the additional photos are showing, but not on the other options.
    This was working before a recent update.
    Oh, also, the images seem to be in the code and the kind of flickr for a brief second when reloading.
    Thank you.

    #544540

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there.

    Thank you in advance

    #544852

    rubberdragon
    Participant

    thanks

    #544945

    Artem Temos
    Keymaster

    We see that theme files are outdated. Could you please reinstall the theme completely via Appearance -> Themes -> Add new? Download the correct version of the theme from ThemeForest.

    #545031

    rubberdragon
    Participant

    thanks, reinstalling the Theme worked

    #545076

    Artem Temos
    Keymaster

    As we can see, images are not blurred and displayed well. Could you please send us a screenshot?

    #545084

    rubberdragon
    Participant

    Yes I will.

    • This reply was modified 8 months, 3 weeks ago by rubberdragon.
    Attachments:
    You must be logged in to view attached files.
    #545155

    Artem Temos
    Keymaster

    Try to increase the single product image size in Appearance -> Customize -> WooCommece -> Product images.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)