product page problem

Good Day Sir! I was checking my website and I saw a problem that I need to fix. Can u help me, please? Here is the problem: https://www.loom.com/share/6d84afd7b0f74de7a7409a81943169ab

Best Regards

Hello,

Could you kindly comment on the video to make the problem clear?

Best Regards

[wess]

Oh sorry about that! On the product page, I have the “Add sticky to shopping cart” on. It works very well on all the pages that I translated except for the Spanish translation it’s not working. The sticky add-to-cart bar that appears when you scroll down on the product page is behind everything on the page and it’s not clickable. The original colour of the bar is white but when I translate it to Spanish it is black and sometimes transparent as shown in the video. I hope you can help me with this because I don’t know what the cause of this is.

Best Regards!

• This reply was modified 2 years, 5 months ago by wess.

Hello,

I see several items are incorrectly displayed. Most likely your plugins conflict.

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check the issue.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Thank You so much, Sir! I found the problem…Your advice was very helpful!!! You mention that there are several items that are incorrectly displayed on my website. can you tell me what they are? That will be very helpful because I’m planning to go live on Monday…

Hello,

We are terribly sorry for the delay.

Did you try to check how it works with deactivated plugins not related to the theme?

Best Regards

Yes Sir! I Have found the problem according to your advice… Many Thanks From My End! However, You mentioned that you saw several items that are incorrectly displayed on my website. Can you tell me what they are? I have 2 pictures that I uploaded that I need help with. Can you also help me with the DHL Text to move it to the left a bit and change its colour and font weight? on the cart and check out page, It is so close together
Many Thanks in Advance!

Best Regards!

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Hello,

You have left an unclosed tag in the process of translation: https://prnt.sc/surcFTw-ZIK-

Our developers have corrected that and it works well now.

Please check.

If you have any questions please feel free to contact us.

Best Regards

Thank You, Sir!!!

You are welcome! We are here to help.

Wish you a wonderful day!

[Author]

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