Product Page Problem

Hello,

I am creating my products on Woocommerce. I used to work on an old e-commerce shop.

I bought a licence and copied and pasted the old site. When creating products we can see that compare, add to wish list and share are not well responsive and this is not normal it should be automatic.

And I can’t add the quantity.

I’m sending you the screenshot and the add to basket and buy now buttons are different from before.

Thanks a lot.

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Hi val.bouysse,

Thanks for reaching to us.

You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,

Hello, I listened to your advice but it didn’t work.

I deactivated all the plugins except woocommerce, woodmart core and elementor.

I’ve tried pausing elementor, I think maybe that’s where it’s coming from, but the display bugs because elementor is deactivated.

I tried on another domain name, and the problem of the quantity bug is still present.

I’m sending you my wordpress log, I could really use your help with this problem on my product pages.

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Hi val.bouysse,

Thanks for details.

1. Product meta

You are using Custom Single Product layout, so please edit and increase the Container’s width https://prnt.sc/Z5kv7muEi3t0 https://prnt.sc/K2GBxyI1uUvO

2. Quantity

Would you mind if I deactivate extra plugins for testing? Please confirm me back.

Regards,

Hi

For 1. Product meta

I’ve had a look but it’s only happening on one product and not all the others, and what’s more I’ve never touched them so I think the problem comes from adding them to stock.

And that makes everything buggy

for 2. Quantity

Yes of course no problem, I really want the problem to be solved as soon as possible as for 1. Product meta

Sincerely

Hi val.bouysse,

First of all, I’m really sorry have taken long time to reply you due to the weekend.

I see you are using outdated WoodMart theme, please create a dev site and update theme and core plugins to the latest version and let me know if it helps.

Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

Regards,

Hi val.bouysse,

First of all, I’m really sorry have taken long time to reply you due to the weekend.

I see you are using outdated WoodMart theme, please create a dev site and update theme and core plugins to the latest version and let me know if it helps.

Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

Regards,

Hello,

no problem, following your message I’ve updated the theme and made a backup in case there’s a problem.

But even if I do that I still can’t see when I want to add a product and there’s still a responsive problem.

I really need your help I do not know how to fix it, you can go directly to the wordpress to solve the problem

Sincerely

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Hi val.bouysse,

You are using Elementor Pro plugin and it affected by Elementor Kit https://prnt.sc/65EKkkLDIRPd

Please watch recorded video for better understanding https://go.screenpal.com/watch/cZijIXV8m1v

Regards,

Hello, thanks you my product page is nice now !

Also, i have another question

I want to increase the size of the text of my menu and what is on the right in my header (icon that I have circled)

What can I do, I haven’t found it?

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Hi val.bouysse,

You can go to Dashboard > Theme Settings > Typography > Advanced > there you can create a new Rule by clicking on + Add Rule > then select Main navigation links from the dropdown > then you can define font-size https://prnt.sc/ddx8nHOSf5PC

Regards,

Hello,

I’ve just tested and unfortunately nothing has changed. I’ve cleared the cache but the icons on my header and menu haven’t got any bigger…

I authorise you to go to my wp to make the changes and put a screen on the places where I could increase or decrease the size to suit me.

thanks in advance

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Hi val.bouysse,

1. You are using Secondary menu, so please use Secondary navigation links selector https://prnt.sc/MIgfJv0X34Ep

2. CTA items, please assign elements like screenshot https://prnt.sc/Yo4EKAMVS7CW

.wd-tools-element span.wd-tools-text,
.wd-tools-element span.wd-tools-icon:before,
.wd-tools-element.wd-design-1 span.wd-tools-count

Regards,

epic all good

thanks !!!

Hi val.bouysse,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,

[Author]

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