Home Forums WoodMart support forum Product Page: Product Image Size Issue

Product Page: Product Image Size Issue

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #232151

    ko19
    Participant

    Hi, I just recently installed the Woodmart theme and I have to say I love it!

    However, I am having some issues with the product page.

    When my product page is loading, the images are in the correct position and size, however as soon as the page finishes loading, the image gets extremely large interfering with the item description.

    I went onto the theme settings, under product page “images” and turned off:
    – main image click action (none)
    – Show “Zoom image” icon (off)

    hoping it would resolve the issue, but nothing changed.

    Your help would be appreciated, thank you

    #232164

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #232165

    ko19
    Participant

    Would I lose my settings if I switched to the parent theme?
    If not, would I be able to switch back to the child theme afterwards?

    #232176

    Hello,

    Please make the full backup of your site and test. You should not lose the settings if the plugins and customization are correct.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)