Home Forums Basel support forum Product page went blank after save

Product page went blank after save

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #559291

    befoundongoogle
    Participant

    After any changes to single product page, when click “update”, the page went blank.
    I can go bank and reopen the product page, the changes actually saved, but upon any update, it will went blank
    screen record: https://youtu.be/54LU0dY1FHQ

    #559314

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #559804

    befoundongoogle
    Participant

    I switch it to shortfront theme, the problem didn’t show.
    then I switch back to Basel theme, the problem also disappeared. so all good now.

    #559827

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out! Feel free to contact us if you have any further questions.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Product page went blank after save’ is closed to new replies.