Product pages are not open using Woodmart

Hi, we have imported 30.000 products. Some product pages are open on frontend and some don’t. We then only see a blank screen and a loading icon. When we disable all plugins and only enable woocommerce as plugin with the default theme Twenty Twenty-Three then the frontend of the product page is loading and show correctly. Then with all plugins disabled and enabled only the woocommerce plugin and enable woodmart theme (we have tested with default woodmart theme and our child) and this is not working any more. The blank page and loading icon is visible again. Please help, we have a deadline and have placed our logins into the private box. Best regards, Tim

Hello,

Are you able to provide us with your FTP access so we can troubleshoot it and provide you with a solution?

Kind Regards

Thank you, see below into the extra information field.

[Artem Temos]

Hello,

You need to disable the Products navigation option in Theme Settings -> Single product -> Elements.
It doesn’t work because of a large number of invisible products and the WooCommerce function loops too long to find the adjacent product. https://prnt.sc/UO8nWfUBsd4O

Kind Regards

• This reply was modified 1 year, 9 months ago by Artem Temos.

Thank you! This solve our problem : )

You are always welcome. Feel free to contact us if you have any further questions.

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