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Product pages white

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  • #548545

    bluesolution.it
    Participant

    Hi there,
    I’m having some serious problems with my product pages. My first import went all well, but after that if I added like 3 new products, 1 is visible, the other 2 gives me white page. We have tried everything , the assistance team has been working on the problem for 5 days and we haven’t found a solution yet on what is causing this problem. So I can’t go online .
    Is there some kind of update that shouldn’t be made? All PhP are supported?

    #548701

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #548877

    bluesolution.it
    Participant

    It seems like it was the really simple SSL plugin that created the problem, which we always use on our websites, so we didn’t even think it would be that one.

    #548963

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sometimes, issues with plugins can be resolved by adjusting the plugin’s settings. You can try reactivating the SSL plugin and carefully reviewing its configuration options to see if there are any settings causing conflicts. Make sure it’s configured correctly for your specific setup.

    If you want to continue using this plugin and can’t resolve the issue on your own, consider reaching out to Plugin support for assistance. They might be able to help you troubleshoot and configure the plugin correctly.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)