PRODUCT PHOTOS HAVE BECOME SMALL
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Hi, this website is one of our clients and had a problem in the product page. Using the same settings of always: https://pinkblogger.it/produto/dress-donegal-blogger/.
The product photo have become small with no reason. The settings for the size is medium. I have other clients with WoodMart template and never happened before.
I tried to put in other size but nothing change.
Waiting your answer.
Thank you very much.
Matheus Busto.
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Hello,
Please provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.
Best Regards
Hello,
You have set 12 products per page in the Theme Settings > Shop > Product grid: https://prnt.sc/111qcvw
Your store page has 12 products as per the settings: https://gyazo.com/d799008b9c5a48f73b35f33fd551acc8
Best Regards
Hello,
yes, but I was referring to the product page
look on print please
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Hello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
I have checked without plugins: https://gyazo.com/b1eb4c128036e279a9640d0ab8ab07a8 You need to detect which one cause the problem.
Best Regards
.
