Home Forums WoodMart support forum Product Price Layout Issue (repeat issue)

Product Price Layout Issue (repeat issue)

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #598391

    marcopolo
    Participant

    Hi Team,

    I previously reported an issue with the product selling price layout on certain browsers and mobile devices. While I appreciate the CSS you provided, the problem still persists.

    I’ve recorded a video on my mobile device (using Chrome), but the issue is visible across all mobile browsers. Uploading webm version as there is 2MB size limit hence mp4 isn’t getting uploaded.

    Attachments:
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    #598398

    marcopolo
    Participant

    Ignore the marquee question, forgot to set speed for different devices in the elementor.

    • This reply was modified 5 months, 2 weeks ago by marcopolo.
    #598608

    Luke Nielsen
    Keymaster

    Hello,

    Please clarify how to avoid that https://take.ms/Sgeyy security on your side?

    Looking forward to collaborating with you!

    Kind Regards

    #598679

    marcopolo
    Participant

    Sorry Luke, I have extended 2FA grace period again, you should be able to login now.

    #598762

    Luke Nielsen
    Keymaster

    Hello,

    Please clarify which version of IOS and Safari you use. In general, on my side, it looks well – https://take.ms/NJz6C

    Thank you in advance.

    Kind Regards

    #598809

    marcopolo
    Participant

    Using latest version of Safari/Chrome and other mobile browsers. The problem was reported by another customer. At the time of this case, was on iOS 17.6, now on iOS 18, checked on chrome, duckduckgo, brave – same problem. Only safari is showing correct layout.

    Attachments:
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    #599270

    Artem Temos
    Keymaster

    Hello,

    Sorry, but we can’t enter your dashboard at the moment to check the issue https://monosnap.com/file/q0beMpE6N1TSYfqpY2m6jW5syckB9L

    Kind Regards

    #599395

    marcopolo
    Participant

    Hi @Admin, please provide an email which can be updated in this account so that you could get the email notification from wordfence.

    From our side, everything is good on your account.

    #599400

    marcopolo
    Participant

    We noticed that your initial login was successful however subsequent one failed. Screenshot in private section.

    For some reasons, wordfence blocked your login. A login verficiation link was sent however it wasn’t delivered as temporary email ID was setup.

    Either provide an email which could be set up in account or update the forum immediately as the link remains active only for the 15 mins.

    • This reply was modified 5 months, 1 week ago by marcopolo. Reason: Additional info
    #599414

    Artem Temos
    Keymaster

    Use our email [email protected].

    #599420

    marcopolo
    Participant

    Your email updated on the account, you should be good now onwards.

    #599473

    Artem Temos
    Keymaster

    To fix this issue, try to add the following code snippet to the Custom CSS area in Theme Settings.

    :is(.browser-Safari,.platform-iOS[class*="FBAN"]) .hide-larger-price .price > .wd-price-unit {
        margin-inline-start: calc(1em + 4px);
    }
    #599647

    marcopolo
    Participant

    Thanks Artem, updated the code in “Custom CSS for mobile” section only, I can see the price is appearing correctly on mobile browsers now.

    #599690

    Artem Temos
    Keymaster

    Great, we are happy to help. Feel free to contact us if you have any further questions.

Viewing 14 posts - 1 through 14 (of 14 total)