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Product Price Layout Issue (repeat issue)
- This topic has 13 replies, 3 voices, and was last updated 5 months, 1 week ago by
Artem Temos.
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AuthorPosts
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September 18, 2024 at 9:16 pm #598391
marcopoloParticipantHi Team,
I previously reported an issue with the product selling price layout on certain browsers and mobile devices. While I appreciate the CSS you provided, the problem still persists.
I’ve recorded a video on my mobile device (using Chrome), but the issue is visible across all mobile browsers. Uploading webm version as there is 2MB size limit hence mp4 isn’t getting uploaded.
Attachments:
You must be logged in to view attached files.September 18, 2024 at 10:51 pm #598398
marcopoloParticipantIgnore the marquee question, forgot to set speed for different devices in the elementor.
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This reply was modified 5 months, 2 weeks ago by
marcopolo.
September 19, 2024 at 2:28 pm #598608
Luke NielsenKeymasterHello,
Please clarify how to avoid that https://take.ms/Sgeyy security on your side?
Looking forward to collaborating with you!
Kind Regards
September 19, 2024 at 10:13 pm #598679
marcopoloParticipantSorry Luke, I have extended 2FA grace period again, you should be able to login now.
September 20, 2024 at 9:48 am #598762
Luke NielsenKeymasterHello,
Please clarify which version of IOS and Safari you use. In general, on my side, it looks well – https://take.ms/NJz6C
Thank you in advance.
Kind Regards
September 20, 2024 at 11:47 am #598809
marcopoloParticipantUsing latest version of Safari/Chrome and other mobile browsers. The problem was reported by another customer. At the time of this case, was on iOS 17.6, now on iOS 18, checked on chrome, duckduckgo, brave – same problem. Only safari is showing correct layout.
Attachments:
You must be logged in to view attached files.September 23, 2024 at 10:27 am #599270
Artem TemosKeymasterHello,
Sorry, but we can’t enter your dashboard at the moment to check the issue https://monosnap.com/file/q0beMpE6N1TSYfqpY2m6jW5syckB9L
Kind Regards
September 23, 2024 at 2:37 pm #599395
marcopoloParticipantHi @Admin, please provide an email which can be updated in this account so that you could get the email notification from wordfence.
From our side, everything is good on your account.
September 23, 2024 at 2:48 pm #599400
marcopoloParticipantWe noticed that your initial login was successful however subsequent one failed. Screenshot in private section.
For some reasons, wordfence blocked your login. A login verficiation link was sent however it wasn’t delivered as temporary email ID was setup.
Either provide an email which could be set up in account or update the forum immediately as the link remains active only for the 15 mins.
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This reply was modified 5 months, 1 week ago by
marcopolo. Reason: Additional info
September 23, 2024 at 3:12 pm #599414
Artem TemosKeymasterUse our email
[email protected]
.September 23, 2024 at 3:22 pm #599420
marcopoloParticipantYour email updated on the account, you should be good now onwards.
September 23, 2024 at 5:03 pm #599473
Artem TemosKeymasterTo fix this issue, try to add the following code snippet to the Custom CSS area in Theme Settings.
:is(.browser-Safari,.platform-iOS[class*="FBAN"]) .hide-larger-price .price > .wd-price-unit { margin-inline-start: calc(1em + 4px); }
September 24, 2024 at 12:15 pm #599647
marcopoloParticipantThanks Artem, updated the code in “Custom CSS for mobile” section only, I can see the price is appearing correctly on mobile browsers now.
September 24, 2024 at 2:08 pm #599690
Artem TemosKeymasterGreat, we are happy to help. Feel free to contact us if you have any further questions.
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This reply was modified 5 months, 2 weeks ago by
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