Product quickview not working

When I try to use quickview on related products(variable products) and the related products layout is set on slider the quickview does not work and instead it redirects me to the product page.

Hello,

On my side it works well, here is a video, please check it: https://take.ms/4BG0D

Let me know If I missed something.

Kind Regards

Yes actually I meant the quickview option that I am shwoing you on the two screenshots below. Now that it is set to grid it’s working. When I turn back to slider it stops working.

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Hello,

In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

Kind Regards

yes of course. have a look at it!

Hello,

I apologize for the delay.

Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

Thank you in advance.

Kind Regards

Yes you can continue with the deactivation of the plugins and switching to the parent theme.

Hello,

Please navigate to Theme Settings -> Performance -> JS -> Advanced scripts controls -> add the “Quick Shop” to the “Scripts always load” field: https://prnt.sc/ARIm8b3Lu1Dc

Then clear the cache and recheck the issue.

Kind Regards

Hello, is this issue fixed in the new update?

Having a script load everywhere all the time is not a permanent solution. It solved my problem for now, but it’s not optimal for performance.

Thanks

Hello,

This issue will be fixed in the 7.4 update.

Please feel free to reach out to me if you have any further questions.

Kind Regards

Thank you, that’s great

Hello,

You are welcome! Always remember that you can reach out to us with any questions you may have.

Have a good day!

Kind Regards

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