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Product rating score (Reviews) bug

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #494132

    nvkbul86
    Participant

    Hello,
    There is a bug with the “reviews stars”. Under every reviewed product at the category page it shows rating of 5 stars on the left side and 0 stars in the right side. How to fix this and only display the actual rating score (stars) under every product in product category page?
    Thanks!

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    #494151

    Luke Nielsen
    Keymaster

    Hello,

    Could you please disable all plugins except these ones:

    Elementor
    Woodmart Core
    WooCommerce

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    #494164

    nvkbul86
    Participant

    Hello,
    deactivated all one by one, checking after any deactivation if the issue still presist. Unfortunatelly it is still the same

    #494165

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Also, please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.

    Kind Regards

    #494202

    nvkbul86
    Participant

    attached as a visible to moderators info

    #494342

    Luke Nielsen
    Keymaster

    Hello,

    Could you please disable the server cache?

    Looking forward to hearing back from you!

    Kind Regards

    #494346

    nvkbul86
    Participant

    Hello,
    There is no server cashe activated at all on this website. I checked Redis Management and it was off

    #494348

    nvkbul86
    Participant

    Anyway I see now the issue doesn’t show any more. Is it any of the plugins fault or…

    #494398

    Luke Nielsen
    Keymaster

    Hello,

    Most likely it was a cache. So the issue is resolved?

    Looking forward to hearing back from you!

    Kind Regards

    #494783

    nvkbul86
    Participant

    it seems so, yes.
    Thanks!

    #494859

    Luke Nielsen
    Keymaster

    Hello,

    Great! Always remember that you can reach out to us with any questions you may have.

    We wish you a splendid day!

    Kind Regards

Viewing 11 posts - 1 through 11 (of 11 total)

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