Product rating score (Reviews) bug
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Hello,
There is a bug with the “reviews stars”. Under every reviewed product at the category page it shows rating of 5 stars on the left side and 0 stars in the right side. How to fix this and only display the actual rating score (stars) under every product in product category page?
Thanks!
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Hello,
Could you please disable all plugins except these ones:
Elementor
Woodmart Core
WooCommerce
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Let me know the result.
Kind Regards
Hello,
deactivated all one by one, checking after any deactivation if the issue still presist. Unfortunatelly it is still the same
Hello,
In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Also, please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.
Kind Regards
attached as a visible to moderators info
Hello,
Could you please disable the server cache?
Looking forward to hearing back from you!
Kind Regards
Hello,
There is no server cashe activated at all on this website. I checked Redis Management and it was off
Anyway I see now the issue doesn’t show any more. Is it any of the plugins fault or…
Hello,
Most likely it was a cache. So the issue is resolved?
Looking forward to hearing back from you!
Kind Regards
it seems so, yes.
Thanks!
Hello,
Great! Always remember that you can reach out to us with any questions you may have.
We wish you a splendid day!
Kind Regards
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