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Product Reviews Functionality Not Working at All

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  • Author
    Posts
  • March 31, 2025 at 4:55 pm #650527

    spad2
    Participant

    Hello,

    I’m using the Woodmart theme with WooCommerce, and I’ve encountered a problem: the product reviews functionality is not working at all.

    The “Reviews” tab is missing on all product pages.

    The review form does not appear, even when enabled in settings.

    It’s as if the entire review feature is disabled, although I’ve enabled everything I could.

    March 31, 2025 at 5:08 pm #650541

    spad2
    Participant

    Please tell me what needs to be done to make the functionality work.

    April 1, 2025 at 8:27 am #650652

    Hung Pham
    Participant

    Hello spad2,

    Thanks for reaching to us.

    1. Make sure Reviews is enabled in the WooCommerce > Settings > Product.

    2. I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and WooCommerce plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

    If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues.

    Regards,

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Viewing 3 posts - 1 through 3 (of 3 total)