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Product Single Page Layout
- This topic has 10 replies, 2 voices, and was last updated 2 weeks, 2 days ago by Hung Pham.
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AuthorPosts
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October 25, 2024 at 12:45 pm #607587
marcosbeatoParticipantGood morning, we are having a problem with the product page model in which the image when scrolling the page inside the Elementor editor moves down the column and outside the editor in any browser it does not have this effect when scrolling.
Attachments:
You must be logged in to view attached files.October 26, 2024 at 12:51 pm #607775
Hung PhamKeymasterHi marcosbeato,
Thanks for reaching to us.
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Regards,
October 29, 2024 at 12:09 pm #608343
marcosbeatoParticipantHi,
Yes sure,
Thank you.
October 29, 2024 at 4:24 pm #608462
Hung PhamKeymasterHi marcosbeato,
Thanks for details.
I checked your site and could change details.
Can you please record a short video for better understanding to reproduce the issue on your site?
Best Regards
October 29, 2024 at 5:15 pm #608476
marcosbeatoParticipantHi,
I sent you two videos explain what is the issue
Thank you!
Attachments:
You must be logged in to view attached files.October 29, 2024 at 7:06 pm #608525
Hung PhamKeymasterHi marcosbeato,
Thanks for videos.
Would you mind if I deactivate extra plugins for testing? Please confirm me back.
Regards,
October 31, 2024 at 2:35 pm #609025
marcosbeatoParticipantYes, you could
November 1, 2024 at 12:27 pm #609230
Hung PhamKeymasterHi marcosbeato,
Can you please change the account role to admin so I can check issue more deeply?
Meanwhile, please navigate to Theme Settings > Single Product > Enable the option Sticky Product.
Here is the Sticky Product Example:
https://woodmart.xtemos.com/shop/furniture/reflect-chest-of-drawers//?opt=product_stickyIf you turn on this option, the section with description will be sticky when you scroll the page. In case when the description is higher than images, the images section will be fixed instead.
If you have any questions please feel free to contact us.
Regards,
November 1, 2024 at 12:27 pm #609231
Hung PhamKeymasterHi marcosbeato,
Can you please change the account role to admin so I can check issue more deeply?
Meanwhile, please navigate to Theme Settings > Single Product > Enable the option Sticky Product.
Here is the Sticky Product Example:
https://woodmart.xtemos.com/shop/furniture/reflect-chest-of-drawers//?opt=product_stickyIf you turn on this option, the section with description will be sticky when you scroll the page. In case when the description is higher than images, the images section will be fixed instead.
If you have any questions please feel free to contact us.
Regards,
November 4, 2024 at 12:47 pm #609706
marcosbeatoParticipantHi Hung,
I change the account for Admin role for you may see the website.
I activate the sticky option, but not function.Can you see what’s happen?
Thank you
November 5, 2024 at 8:01 am #609918
Hung PhamKeymasterHi marcosbeato,
Please do the following in order to make your product image sticky.
Click on the column which contains the product image > Advanced tab > [XTemos] Extra > Enable
Sticky Container
optionRegards,
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AuthorPosts
Tagged: elementor, products page
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