Product Size Attributes Not Showing Correctly
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I have issues with my size attributes. They are not all displaying. Kindly help me resolve the issue. Please watch the video explaining the issue in the link I added to the private section of this message.
Regards,
Nora
Hello,
Sorry to hear about the inconvenience. Kindly share your site’s WP-Admin login details so we can check this concern on your site and help you out.
For your security, please don’t post the credentials directly here. Instead, use our secure sharing service: https://secret.xtemos.com/
Just enter your login details there, generate the secret link, and share that link with us in this topic. The link can only be opened once, so your data stays private and isn’t stored on our server.
Best Regards
I added the link in the private content section for your view.
Kind regards,
Nora
Hello,
Please first update the WoodMart theme to the latest version 8.6.6 and check the issue again.
Please check this manual on how to update the theme:
https://woodmarttheme.com/docs/update-the-theme/
If the issue remains, please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.
If it works fine with the default WordPress theme then let me know I will further check on your site and give you a possible solution.
Best Regards
I completed the update to the latest version as you instructed. I also deactivated other 3rd party plugins, but the issue is still unresolved. I am concerned that if I switch from Woodmart to the default WordPress theme, I might lose my settings and configuration by the time I decide to switch back. I will also have to configure the WordPress theme to first get it to work. I am not sure how to proceed further. I definitely need your assistance.
Please watch the video in the link that I added to the Private Content Section. As you instructed, I cloned my site to create a staging site for testing purpose. I tested it on the Storefront theme. The video will; explain the result I got.
Please I added another secret key to the Private content that you can use to login to the staging site. This will let you troubleshoot the issue.
Regards,
.
