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product sorting not working

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #494980

    andreapetrussa.com
    Participant

    Hi,
    I try to sort products for date on archive page, or with Elementor with the element “products (grid or carousel)”, but the order still the same (and it’s not by date).

    if I deactivate all the plugins the problem remains
    if the “store front” theme is active, the order of the products is correct

    Thanks

    #495195

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back. You would better make the full backup of your site.

    Kind Regards.

    #495320

    andreapetrussa.com
    Participant

    Hi,
    i confirm, you can do all the tests you want, it’s a staging site

    #495627

    Luke Nielsen
    Keymaster

    Hello,

    I see that you have enabled sorting from the most recent products: https://take.ms/Y8yhM , and when we enable the parent theme, it works the same as on the default theme, here are screenshots:

    Default theme: https://take.ms/9YmQ1
    Parent theme: https://take.ms/Z8O63
    Child theme: https://take.ms/zZ5AZ

    So seems that you have some third-party code in the child theme that affects the sorting.

    Kind Regards

    #495726

    andreapetrussa.com
    Participant

    Thank you so much, sorry for the inconvenience, but another guy insert this code without tell me.

    I have another question: is possible to hide out of stock products in archive page, but show in search results?

    Thanks

    #495876

    Luke Nielsen
    Keymaster

    Hello,

    Please read the below article for help:

    https://passwordprotectwp.com/hide-woocommerce-out-of-stock-products/

    I’d be happy to assist if you have any other questions or concerns.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)