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Product special price not showing on category when it has reviews

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #205515

    solarca
    Participant

    Hi,

    The product special price is not showing on the category page when the product has reviews. Is there a way to fix this? It does show on the specials page though. Please see attached screenshots. Any help you could provide would be appreciated. Thank you.

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    #205586

    Hello,

    Please provide the site admin access to the private area and the product category URL where I can see this. The screen is not clear enough.

    Best Regards

    #205895

    solarca
    Participant

    Hi Elise,

    https://www.solarcampingaustralia.com.au/product-category/solar-panels/solar-panels-for-12v-charging/ is the category where the special price is not showing on products that have reviews. See screenshot attached.

    https://www.solarcampingaustralia.com.au/specials/ is displaying a little different it only has one line for pricing not two but it does display both prices correctly. See screenshot attached.

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    #206048

    Hello,

    Here is how it works on my side: https://gyazo.com/7235dacc8a9d207c94df2b9cec3fb6de

    You see your category page has been modified.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

    Best Regards

    #206260

    solarca
    Participant

    Hi Elise

    Looks like YITH WooCommerce Role Based Prices is causing the issue. Any ideas how I can fix it or can you recommended any other Wholesale pricing plugins that are compatible with you theme?

    Thank you.

    #206321

    Hello,

    We have not tested any plugins thereon that is why we cannot recommend it. Try free once or those which provide 14 days/30 days refund.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)