Home › Forums › WoodMart support forum › Product tab bug
Product tab bug
- This topic has 11 replies, 2 voices, and was last updated 2 years, 6 months ago by Elise Noromit.
-
AuthorPosts
-
May 9, 2022 at 11:37 pm #374403
bilalmalkocParticipantWhen scroll down second tab and get back first tab, content is showing weird. Please check attached vide. Thanks.
May 10, 2022 at 3:03 am #374441
Elise NoromitMemberHello,
Could you provide more details of what you want to change? I cannot catch the problem? I mean I cannot find what works wrong?
Best Regards
May 10, 2022 at 9:52 am #374489
bilalmalkocParticipantPlease check the screenshot. I marked where is wrong.
May 11, 2022 at 4:13 am #374741
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
May 12, 2022 at 10:12 pm #375381
bilalmalkocParticipantI tried with only Elementor, WooCommerce and Woodmart Core plugins. This error still showing.
May 13, 2022 at 3:13 am #375424
Elise NoromitMemberHello,
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
May 15, 2022 at 9:21 am #375990
bilalmalkocParticipantOK. I gave login details. Thanks.
May 16, 2022 at 5:06 pm #376251
Elise NoromitMemberHello,
Please add this code to the Theme Settings > Custom JS on Document ready:
jQuery('.wc-tabs > li').on('click', function() { jQuery(window).trigger('resize'); });
Best Regards
May 18, 2022 at 10:10 am #376700
bilalmalkocParticipantHello. I did but not working.
May 19, 2022 at 12:39 pm #377150
Elise NoromitMemberHello,
Please replace the code with this one:
jQuery('.wc-tabs > li').on('click', function() { setTimeout(function(){ jQuery(window).trigger('resize'); }); });
If you have any questions please feel free to contact us.
Best Regards
May 20, 2022 at 10:05 am #377394
bilalmalkocParticipantIts better but it is not a professional solution. Even for a few milliseconds, the same problem sometimes appears again.
May 21, 2022 at 3:45 am #377613
Elise NoromitMemberHello,
We will try to improve it in one of the nearest updates.
If you have any questions please feel free to contact us.
Best Regards
-
AuthorPosts
- You must be logged in to create new topics. Login / Register