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Product tab problem

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #361601

    Madoo Webdesign
    Participant

    I have a problem with the product tabs. Namely when I am logged out I do not see any products in the product tab and when I am logged in I do. See attachment for what I mean.

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    #361617

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #361692

    Madoo Webdesign
    Participant

    I tried that, but still nothing. Maybe you can check for me. I provide you the admin access.

    Thank you.

    #361738

    Artem Temos
    Keymaster

    Please, send us your admin access, not FTP only. And turn off all optimizations plugin temporarily.

    #361763

    Madoo Webdesign
    Participant

    Yes that is the admin acces. The plugin are turned off.

    #361903

    Artem Temos
    Keymaster

    It works correctly now when I’m logged off. Here is a screenshot https://gyazo.com/e32bfae9e8f422e974028dfbd3284835

    #362601

    Madoo Webdesign
    Participant

    Same here. Thank you

    What was the problem, so that I know for the future?

    #362611

    Artem Temos
    Keymaster

    Most likely, it was a cache problem. Just make sure that you clear the cache after any updates or changes made on your website.

Viewing 8 posts - 1 through 8 (of 8 total)