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Product Tabs not showing
- This topic has 9 replies, 3 voices, and was last updated 1 year, 10 months ago by Artem Temos.
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AuthorPosts
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February 10, 2023 at 12:20 pm #441995
autostoreqaParticipantHi,
You misunderstood my reply on the following thread and marked it closed:
https://xtemos.com/forums/topic/product-tabs-not-showing/#post-441835There was a technical issue which was causing our site to crash, so you had requested to fix so that you may check the theme issue which were are having. Thus we had fixed that technical issue so I had replied saying that “We have fixed the technical, so please check the theme issue we are having”. In reply, you assumed that we had fixed the theme issue and closed the thread itself.. Please atleast read the last couple of replies before closing the thread!!
Now back to the main THEME issues at hand,
I have two major plugins which have tabs that are not showing, can you please help me resolve this as soon as possible.
1) WCFM Vendor Info Tab – I have activated the vendor “Sold By Template – As Tab” but when I visit the product pages there is no mention of the vendor as you can see from the following product: https://autostoreqa.com/product/tobys-24000mah-battery-portable-power-station-bank-station-usb-wireless-charger/
2) YMM – Vehicle Filtment Tab (https://snipboard.io/qK4OIT.jpg)February 10, 2023 at 3:14 pm #442069
Artem TemosKeymasterHello,
We are sorry for the misunderstanding.
Please, send us your admin access so we can check the configuration and try to help you.
Kind Regards
February 10, 2023 at 4:00 pm #442099
autostoreqaParticipantAttached are the login credentials
February 10, 2023 at 4:04 pm #442103
Artem TemosKeymasterPlease, disable the firewall on your website temporarily so we can access it.
February 17, 2023 at 9:45 pm #444102
autostoreqaParticipantHi,
Sorry for the late reply, I did not receive a notification regarding your reply. May I know IP address we can block?February 18, 2023 at 12:49 am #444141
egemenkalecikParticipant299 free shipping but Free shipping bar Add 50 TL, shipping is free only free shipping .
I don’t know English google translateFebruary 18, 2023 at 5:34 pm #444293
autostoreqaParticipantor please inform the country so I can temporarily unblock it.
February 20, 2023 at 10:15 am #444556
Artem TemosKeymasterHello,
Here is my IP
176.98.91.47
Kind Regards
February 20, 2023 at 10:21 am #444561
autostoreqaParticipantHi,
Please check now, I have unblocked your ip.February 20, 2023 at 10:25 am #444564
Artem TemosKeymasterHello,
As we can see, you are using a custom layout for your single product pages. And this layout doesn’t have Tabs element added at all. Try to either disable the custom layout or add the Tabs element to see how it works.
Kind Regards
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AuthorPosts
Tagged: free shipping bar
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