Home Forums WoodMart support forum product tags at product archive sidebar

product tags at product archive sidebar

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #590506

    info1.wd
    Participant

    Hello Sir,

    I have set the product tags at product archive sidebar.
    When I clicked on a specific TAG, the filtering function did not appear, and many products without this TAG label also appeared. Logically, only products with this tag would appear in the filter result list.
    May I get some support from you?
    Tks!

    Attachments:
    You must be logged in to view attached files.
    #590588

    Hello,

    Maybe there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #590605

    info1.wd
    Participant

    Hello Sir,

    Now only theme required plugins actived, but the problem seems still there.
    Pls help to check…

    Tks!

    #590676

    Hello,

    Your issue has been solved. The custom layout created the issue for you. I have created the new custom layout for tags only and now it is working fine. Please check the tags archive pages after removing the browser cache.

    Best Regards.

    #590812

    info1.wd
    Participant

    Hello Sir,

    Thank you very much!

    Now the tag work fine…

    We can close this topic.

    Thanks again!

    #590820

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘product tags at product archive sidebar’ is closed to new replies.