Product theme elements don’t display

Using the WPBakery Page Builder, I have product-related elements such as the AJAX Products Tab and Products (Grid or Carousel). However, after publishing the page, these elements don’t display on the front end. Other theme elements seem to work fine, so the issue appears specific to the product-related theme elements.

The problem persists even after disabling all plugins except for the necessary ones: Woodmart Core, WooCommerce, and WPBakery.

Versions:
Woodmart: 8.0.6
WooCommerce: 9.5.1
WordPress: 6.7.1

One thing I find unusual is that under Woodmart > Plugins > Theme Plugins, WooCommerce is flagged as needs to be installed, even though it’s already installed and visible under WordPress > Plugins. This discrepancy might be worth investigating as a potential cause of the issue.

Hello,

As we can see, you have renamed the WooCommerce plugin folder to woocommerce-old. Please return it to the original name and test how it works.

Kind Regards

That seemed to have solved the issue.

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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