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Product thumbnails are only displayed on the product page

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  • #275007

    Cosmin
    Participant

    I have a big problem: From a while, the product thumbnails are no longer displayed in the pages: index, shop, category, search, tag, etc. But they are displayed properly on the product page. I want to mention that the source of the images is of 2 types: some are hosted on another server, some are hosted on altserver + and on the local server (both). I use a plugin for this. The idea is the following, how can I change the thumbnails to be uploaded on the index, category, etc.

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    #275017

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #275029

    Cosmin
    Participant

    We followed your instructions and with theme Storefront the products are displayed in the index, category, shop, tag, etc. pages. So theoretically the problem is somewhere in your theme 🙁

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    #275073

    Hello,

    Please provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of the site.

    Best Regards

    #275085

    Cosmin
    Participant

    Sure, confirm.

    #275184

    Hello,

    When I deactivated the plugins images appeared: https://gyazo.com/b2be110e7635100c6154ea5023d4e084

    Please deactivate all the plugins except these ones: https://prnt.sc/10rix7x then activate the rest one by one checking the issue to detect which one causes the problem.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)